At HIUexperts, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
We may collect and process the following personal data:
Technical information such as IP address, browser type, and usage data (through cookies and analytics tools)
Name, email address, phone number, and postal address (when you submit a contact form or request a quote)
Your personal data may be used to:
- Respond to your enquiries or provide services you’ve requested
- Send updates, quotes, or appointment confirmations
- Improve our website and customer service
- Comply with legal or regulatory obligations
We will never sell, rent, or trade your personal information to third parties.
Data Storage and Security
We store your personal information securely and take appropriate measures to protect it from loss, misuse, or unauthorized access. Only authorised staff can access your data.
Cookies
Our website uses cookies to enhance user experience and collect anonymous usage data. You can adjust your browser settings to decline cookies if you prefer.
We may use trusted third-party providers (e.g. Google Analytics, website hosting services) to process data on our behalf, under strict confidentiality agreements.